Shipping policy
Shipping Policy
Effective Date:12th January 2024
Thank you for choosing Leather Missal Covers! We want to ensure a smooth and pleasant shopping experience for our customers. Please review our shipping policy carefully before making a purchase.
1. Order Processing Time:
- Orders are typically processed and shipped within 5 to 8 business days (Monday to Friday, excluding holidays) after payment confirmation, including customised items.
2. Shipping Methods:
- We offer several shipping options at checkout. The available options may vary depending on your location.
- Standard shipping generally takes1 to 2 business days to the UK, or 5 to 7 business days to the USA. Other countries may take longer. In busy times like Christmas, postal services all over the world are overwhelmed and take much longer to deliver due to the volume of items posted. Please be patient!
3. Shipping Rates:
- Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping costs at checkout before completing your purchase.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Use the provided tracking number to monitor the status of your shipment through our website or the carrier's tracking service.
5. International Shipping:
- We offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination.
- Please note that customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
6. Shipping Delays:
- While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
7. Incorrect Shipping Information:
- It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address at checkout.
- Leather Missal Covers is not responsible for packages delivered to incorrect addresses provided by the customer.
8. Lost or Stolen Packages:
- Leather Missal Covers is not responsible for lost or stolen packages after delivery confirmation. If you encounter any issues, please contact the carrier directly with your tracking information.
9. Returns Due to Shipping Issues:
- If your order is returned to us due to an incorrect address provided by the customer or unsuccessful delivery attempts, additional shipping fees may apply for reshipment.
10. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please contact our customer service team at: leathermissalcovers@yahoo.com
Leather Missal Covers reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most up-to-date information.
Thank you for choosing Leather Missal Covers! We appreciate your business.